Refund policy

✅ RETURN & REFUND POLICY

Return & Refund Policy

We want you to shop with confidence.

Return Eligibility

Products are eligible for return if:

  • Return request is made within 3-DAYS of delivery

  • Product is unused and in original condition

  • Original packaging is intact

Non-Returnable Items

Custom-made or bulk-manufactured products may not be eligible for return unless defective.

Damaged or Defective Products

If you receive a damaged or defective product, contact us at info@laxmimetalcraft.com within 48 hours with photos and order details.

Refund Process

Approved refunds will be processed within 5–7 Business Days. Refunds will be credited to the original payment method.

Exchanges

Exchanges are subject to stock availability.

Return Shipping Costs

Return shipping costs may be borne by the customer unless the return is due to our error or product defect.