Refund policy
✅ RETURN & REFUND POLICY
Return & Refund Policy
We want you to shop with confidence.
Return Eligibility
Products are eligible for return if:
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Return request is made within 3-DAYS of delivery
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Product is unused and in original condition
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Original packaging is intact
Non-Returnable Items
Custom-made or bulk-manufactured products may not be eligible for return unless defective.
Damaged or Defective Products
If you receive a damaged or defective product, contact us at info@laxmimetalcraft.com within 48 hours with photos and order details.
Refund Process
Approved refunds will be processed within 5–7 Business Days. Refunds will be credited to the original payment method.
Exchanges
Exchanges are subject to stock availability.
Return Shipping Costs
Return shipping costs may be borne by the customer unless the return is due to our error or product defect.